Return & Exchange Policy
We want you to love your purchase.
If something isn’t right, we're here to help.
Eligibility for Exchange
We accept exchanges within 7 days of delivery if:
✔ The product is unstitched
✔ The product is unused and unwashed
✔ All tags and packaging are intact
✔ Item is in original condition
Items NOT Eligible
❌ Stitched or altered suits
❌ Washed or used products
❌ Products with perfume, stains, or marks
❌ Clearance or sale items (unless defective)
Exchange Process
-
Contact us through WhatsApp/ Direct Call
-
Share your order number and pictures of the item
-
Our team will approve your exchange request
-
Send the item back to the return address provided
-
Once received, we will ship your replacement item
Exchanges are subject to the availability of stock.
Incorrect or Faulty Product
If you receive:
-
The wrong article
-
A defective or misprinted piece
-
Missing accessories (patches, embroidery, etc.)
Please report it within 48 hours with photos/videos.
We will arrange an exchange immediately.
Return Shipping Charges
-
If the exchange is due to our error, we bear the courier cost
-
If you simply want to exchange for a different design or colour,
The customer pays both ways courier charges
Order Cancellation
-
Orders can be cancelled before dispatch
-
Once shipped, cancellation is not possible
Refunds
We currently do not offer refunds, only exchanges.
Refunds apply only if a product is unavailable after payment.
Contact Us
Need help with an exchange?
Call / WhatsApp:
📞 +92 321 9101989
🟢 Chat on WhatsApp