Shipping & Delivery Policy

Thank you for shopping at Textile Store. We aim to deliver your order as quickly and safely as possible across Pakistan.

Delivery Timeframes

Estimated delivery times are as follows:

Major Cities (Lahore, Karachi, Islamabad, Faisalabad): 2–3 working days
Other Urban Areas: 3–5 working days
Villages & Remote Areas: 4–7 working days

Delivery times may vary during sales, public holidays, extreme weather or courier delays, but we always try to dispatch your order as soon as possible.

Delivery Charges

Standard Shipping: Calculated at checkout based on your delivery location and parcel weight.
Free Shipping: May be offered during special promotions and will be clearly mentioned on the website and at checkout when applicable.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) nationwide across Pakistan.

Please keep the exact payable amount ready at the time of delivery to make the process smooth and quick for you and the rider.

Order Verification

For security and to prevent fraudulent or accidental orders, we may contact you for verification through:

Phone call
SMS
WhatsApp

If verification is unsuccessful or we are unable to reach you after repeated attempts, your order may be placed on hold or cancelled.

Courier Partners

We ship using reliable courier services such as Leopard’s, TCS, M&P and other trusted partners, depending on your delivery area and service availability.

Incorrect Address / Phone Number

If the address or phone number provided is incorrect, incomplete or unreachable:

Delivery may be delayed
The order may be returned to us by the courier
The customer will be responsible for any re-shipping charges

Order Tracking

Once your parcel is dispatched, you will receive:

A tracking number
A courier tracking link (where available)
An estimated delivery window

You can use the tracking details to follow your parcel’s movement until it arrives at your doorstep.

Damaged or Opened Parcel on Arrival

Please check the parcel at the time of delivery.

If the parcel appears to be opened, damaged, wet, or tampered with, please do not accept it. Instead, take clear photos and contact us immediately so we can assist you.